People-Powered Customer Care

YOUR CUSTOMERS NEED CARE. WE CARE ABOUT YOUR CUSTOMERS.

Power up your customer attention with attentive care agents from Personiv.

Your Personiv Customer Care Agent is an on-demand partner who will listen to you and your customers’ needs, learn your methods and tools, and deliver high-quality, professional customer service on behalf of your business.

  • Cost-effective customer care assistance
  • Quick ramp up to meet growing customer care volumes
  • Handle a wide variety of inbound and outbound customer care needs
  • Call center services for inbound customer care via voice, chat, or email
  • Outbound customer contact calling and lead generation
  • Appointment-setting
  • After-hours phone answering

 

POWER UP WITH PERSONIV CUSTOMER CARE SERVICES

We're here to help you. And your customers.

TAKING CARE OF YOUR CUSTOMERS IS SERIOUS BUSINESS.

 

You can’t do it alone. Dealing with the variety of needs from your customers can quickly become overwhelming, yet it is critical to the success of your business. You can trust us to work with your customers in a professional, caring way.

We can help in a variety of customer care ways

ALL THE WAYS YOU SUPPORT, WE SUPPORT.

 

If your customers want to contact you via phone, email, or chat – we can help. If you need to contact your customers to verify data, set appointments, or up-sell them to a new product – we’ve got you covered. Your wishes are our commands.

We scale to meet your business needs

WE SCALE UP WHEN YOU NEED US.

 

Your customer care needs can be fast and furious one minute and turtle-slow the next. We understand and our team is flexible to your needs. We can start small and scale quickly as your business grows.

Proof of Concept Pilots

Predictable flat rates

Cost savings of 50-75%

Personiv Customer Care Agent